What Documents Are Required for Warranty Repair at Salora TV Service Center?

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Последнее обновление 21 нояб. 25
What Documents Are Required for Warranty Repair at Salora TV Service Center?
What Documents Are Required for Warranty Repair at Salora TV Service Center?

Introduction

When your Salora TV encounters issues such as sound failure, display problems, connectivity errors, or sudden shutdowns, the first place most users approach for help is the Salora TV Service Center . Warranty repairs can save significant costs, but only if the customer provides the correct documents during service registration. Understanding what documents are required, how warranty verification works, and why authorized service centers are essential can help Salora TV owners enjoy a smooth and hassle-free repair experience.

This detailed guide explains the complete list of required documents, service center verification procedures, common warranty terms, and how specialized centers—like the Salora TV Service Center in Mumbai, Salora TV Service Center in Goa, and Salora TV Service Center in Surat—provide quick and reliable support. With Specialized Repair Services in Different Cities, Salora users across India benefit from standardized repair quality. For special cases, trusted third-party providers like Dial Service Center may assist with non-warranty support.

Documents Required for Warranty Repair at the Salora TV Service Center

When applying for a warranty repair, authorized service centers require specific documents to verify product ownership, purchase details, and eligibility. Below are the essential documents you must carry.

1. Original Purchase Invoice (Mandatory)

The purchase invoice is the most important document for warranty verification. It includes:

  • Date of purchase
  • Product model
  • Serial number
  • Dealer or store details
  • Price and tax information

Why it's important: The warranty period is calculated from the purchase date on the invoice. Without it, the service center cannot confirm eligibility.

2. Warranty Card with Seal and Signature

Your Salora TV comes with a printed warranty card. A valid warranty card must:

  • Be stamped by the seller
  • Include the date of purchase
  • Mention the TV model and serial number
  • Have the seller's signature

If any of the above are missing, the service center may request the original bill as additional proof.

3. TV Model Number & Serial Number Details

Customers must provide the TV's model name and serial number, which are usually found:

  • On the backside of the TV
  • On the invoice
  • On the warranty card

These details help service centers verify product authenticity and match the TV with service records.

4. Valid ID Proof (Sometimes Required)

Some service centers may ask for an ID proof if:

  • The product owner's name does not match the invoice
  • The service request is made via home visit or pickup

Accepted ID proofs include:

  • Aadhaar Card
  • PAN Card
  • Driving License
  • Passport

5. Service Request Number or Job Sheet (For Follow-Up Visits)

If you have already visited the service center or booked service online, carry:

  • The job sheet
  • Appointment confirmation
  • Previous service records

These help technicians understand any past repairs or checks performed.

Warranty Terms You Must Know Before Visiting the Service Center

To avoid misunderstandings, it is important to know what is covered and what is not.

What Is Covered Under Salora TV Warranty?

  • Manufacturing defects
  • Power board issues
  • Software or firmware errors
  • Internal component failures (non-physical)
  • Remote control issues (in some models)

What Is NOT Covered Under Warranty?

  • Physical damage
  • Cracked screen or panel damage
  • Liquid spills
  • Burn marks
  • Damage due to surge, fire, or improper installation
  • Non-authorized repair attempts

If your TV has physical damage or panel cracks, warranty cannot be claimed. In such cases, private repair providers like Dial Service Center can offer reliable out-of-warranty assistance.

Warranty Verification Process at the Salora TV Service Center

When you submit your TV for warranty repair, the service center follows a structured verification method:

Step 1 – Document Submission

You must provide the invoice, warranty card, and serial number details.

Step 2 – Eligibility Check

The service team checks:

  • Warranty period validity
  • Model authenticity
  • Serial number and purchase details

Step 3 – Technical Inspection

Technicians perform an initial diagnosis to confirm that:

  • The issue is not caused by customer-induced damage
  • The fault falls under warranty coverage

Step 4 – Approval for Warranty Repair

If the issue is valid under warranty:

  • The repair is free of cost
  • Only original parts are used
  • The TV is repaired within the estimated time

If not covered under warranty:

  • You will receive a repair estimate
  • You may choose paid repair options

Support Across Major Cities in India

Salora offers Specialized Repair Services in Different Cities, ensuring customers receive quick and uniform service nationwide. Below are key service regions.

Salora TV Service Center in Mumbai

The Salora TV Service Center in Mumbai , Known for handling large volumes of warranty and non-warranty repairs, this center offers:

  • Fast verification
  • Genuine spare parts
  • Quick turnaround time

Salora TV Service Center in Goa

The Salora TV Service Center in Goa , this center provides convenient repair services for both residents and commercial clients, offering:

  • Easy walk-in support
  • Warranty validation
  • Efficient diagnosis and repairs

Salora TV Service Center in Surat

The Salora TV Service Center in Surat Popular for:

  • Skilled technicians
  • Reliable warranty handling
  • Smooth customer service experience

These centers ensure Salora customers enjoy reliable and professional service.

Why Choose an Authorized Salora TV Service Center for Warranty Repairs?

Choosing an official service center provides several advantages:

1. Only Original Spare Parts Used

Authorized centers use genuine Salora components to ensure long-lasting performance.

2. Skilled and Certified Technicians

Technicians are trained specifically for Salora products, ensuring accurate diagnostics.

3. Warranty Safety Guaranteed

Unauthorized repairs void your warranty. Authorized centers ensure protection.

4. Systematic Diagnostic Procedures

Advanced tools and equipment ensure precise problem identification.

5. Fair and Transparent Service

No hidden charges for warranty repairs; all terms follow company guidelines.

Tips to Ensure Smooth Warranty Approval

Follow these steps for hassle-free service:

  • Keep the purchase invoice safe
  • Do not attempt self-repair
  • Avoid visiting unauthorized service centers
  • Report issues immediately
  • Use a stabilizer to avoid damage

Conclusion

Warranty repair at the Salora TV Service Center is a straightforward process as long as you provide the correct documents. By submitting the original purchase invoice, warranty card, model details, and identity proof when required, customers can enjoy smooth and quick repair support. Centers like the Salora TV Service Center in Mumbai, Salora TV Service Center in Goa, and Salora TV Service Center in Surat help users with expert assistance and prompt service. With Specialized Repair Services in Different Cities, Salora ensures consistent and reliable repair solutions nationwide. For non-warranty situations, trusted providers such as Dial Service Center can offer dependable support.

FAQ – Frequently Asked Questions

1. What is the most important document for warranty repair?

The original purchase invoice is mandatory for warranty verification.

2. Can I claim warranty without a warranty card?

Yes, if you have the valid invoice. Both documents are preferred.

3. Is physical damage covered under warranty?

No. Cracked panels, dents, or liquid damage are not covered.

4. How long does warranty repair usually take?

Typically 2–5 days depending on part availability and issue complexity.

5. Can I get warranty service at home?

Home service is available for select models and locations .

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