How to Use QuickBooks File Doctor Effectively

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If you are a QuickBooks user, you have surely faced problems related to corrupt or damaged company files. Additionally, users who used multi-user mode or store company files in a different location faced network issues in QuickBooks.

One solution for all these different problems is QuickBooks File Doctor. It is a diagnostic tool that helps detect and repair damaged company files, and also resolves some network-related issues.

Besides these, the solutions form a comprehensive network of support. Support tools such as QuickBooks Tool Hub and the service Find a QuickBooks ProAdvisor, which in coordination, assist users in troubleshooting and making their QuickBooks experience more efficient.

Overview of QuickBooks file doctor

QuickBooks File Doctor. is a tool that can be known from its name alone, which is to fix problems that are most likely related to QuickBooks. In other words, it is a very simple and easy-to-use tool that helps users in locating the error from the corrupt company files in QuickBooks and then it automatically fixes it.

It also solves some of the network-related issues faced due to using multi-user mode or due to saving the company files in a different location. Most people don't know about this, but there are two types of QuickBooks file doctor.

QuickBooks in-built file doctor - it comes built in with the QuickBooks version 2016 and later.
QuickBooks file doctor stand-alone - it is available for download, and to download this, you can visit the QuickBooks file hub.

Compatibility of QuickBooks file doctor

Compatibility means to co-exist with others without any conflict. One of the major aspects of any tool is its compatibility to exits with existing tools without creating errors or issues. Let us look at the compatibility of the QuickBooks file doctor.

The QuickBooks file doctor that comes built in with the 2016 version and later works pretty well with the QuickBooks desktop on Windows versions and does not create any issues or errors.
For Mac versions, QuickBooks is not yet compatible.

How to download QuickBooks file doctor

It is quite simple to download the QuickBooks file doctor, just keep in mind the steps below while downloading the latest version of the QuickBooks Doctor tool.

In the beginning, you need to download the QuickBooks Hub tool, and then go to the download section by clicking ctrl+j.
Make the download location a folder that is convenient for you and where you can easily find it later.
Once you have clicked on QuickBooksToolsHub.exe, the file will be launched.
After that, you will see the licence agreement. Read the licence agreement (which most people ignore) and click yes to proceed further.
Click on the next tab and the install option.
When the installation process ends, click on the Finish tab.
You will see the icon of the QuickBooks tool hub on your desktop. Click on that icon and open the Tool.
In the tool hub, you will find the company file issue tab. Click on the tab, and you will see the doctor tool option on the screen.
Run the file doctor tool and follow the steps discussed further.

How to run the QuickBooks desktop file stand-alone version

We have already downloaded the QuickBooks file doctor. Now we will learn how we run the stand-alone version of QuickBooks. Follow the given steps one by one.

Download the latest version of the QuickBooks file doctor tool to perform stand standalone version. You can download it from the official website of Intuit website.
After the completion of the installation process, the tool doesn't appear on the screen. Open it from the taskbar.
Browse the damaged file that you want to diagnose.
Start the file diagnosis.
You will be shown two options from the QuickBooks file doctor. Choose the suitable option to solve your issue. Both of the options are easy to understand and self-explanatory.
Enter the company file admin password and click Next.
You will see two diagnostic options to solve the problem.
Click on the Yes tab if you are working on the QuickBooks server/host.
Select not if you are on a QuickBooks workstation.
The file will be repaired automatically by the QuickBooks file doctor tool.
Don’t disrupt the process in between, and wait for the process to be done.
Close the tool after the process ends.

How to use the Built-In QuickBooks doctor tool

Built-in doctor tool only supports Windows 7 and later versions, and in MS Server 2003 -2012. Note that in the US, UK, or Canada, you can repair the network and company issues by using this tool. If the .NET Framework 2.0 is not installed in the Windows file doctor tool will install it via the diagnostic tool. Follow the steps below to run the built-in doctor tool.

Launch QuickBooks and ensure the company file remains closed.
In the file menu, choose the utility tab.
Click on the repair file and select the QuickBooks file doctor tool.
Browse the company file you want to repair and click the Open tab.
From the advanced settings option, choose the type of repair and click the next tab.
Enter the admin credentials, like ID and password.
In the end, try to launch the company file again.

Disadvantages of the QuickBooks file doctor

You need to have a valid credential, such as a username and password, to scan a company file using the File Doctor tool.
QuickBooks file doctor can't process a file bigger than 2 GB as it is beyond its limit.
You have to first install the Microsoft .NET Framework to run the QBFD.

Solutions To Fix ‘QuickBooks File Doctor Problems

Solution 1: Launch QuickBooks File Doctor Manually

By manually launching the QuickBooks file doctor and making sure it runs with all the required permissions. Here are the steps to fix this error.

Open QuickBooks and wait till “no company opens” appears on the screen.
Select File > Utilities > Repair File and Network Problems.
In the dialog box, click ok to restart QuickBooks with administrator rights, then click Yes.
Select the wrench icon to open QuickBooks File Doctor and click on Continue.
Log in to file doctor. It begins working on repairing your file.
From the advanced settings, select file diagnosis only and click next.
Open your file and check if the issues have been fixed or not
If not, then move on to the second solution.

Solution 2: Use Auto Data Recovery (ADR)

This process will help to recover the corrupted files by restoring a backup copy, and it also verifies data integrity. Follow the given steps :