Maryland State Roadside Assistance: A Complete Guide for Drivers

Driving on Maryland’s scenic highways or busy city streets can be an enjoyable experience — until an unexpected vehicle breakdown occurs. Whether you’re dealing with a flat tire, dead battery, or locked-out car, Maryland state roadside assistance ensures help is never too far away. From government-supported services to private providers, Maryland drivers have access to multiple reliable roadside assistance options.

In this comprehensive guide, we’ll explore how Maryland roadside assistance programs work, the services offered, how to get help, and why every driver should be prepared for road emergencies.

What Is Maryland State Roadside Assistance?

Maryland State Roadside Assistance refers to services provided either by the state government or through partnerships with private companies to help motorists who experience problems while driving. These services can be lifesavers when your vehicle becomes disabled on highways, especially during extreme weather or in unsafe locations.

The Maryland Department of Transportation (MDOT), the Maryland Transportation Authority (MDTA), and local law enforcement often assist stranded drivers through coordinated patrol programs and emergency service teams.

Key Providers of Roadside Assistance in Maryland

1. CHART – Coordinated Highways Action Response Team

The CHART program, managed by the Maryland State Highway Administration (SHA), plays a critical role in roadside assistance throughout the state. CHART units monitor highways and are often the first to respond to incidents on Maryland’s interstates and major roads.

Services Offered:

• Assisting with disabled vehicles
• Clearing roadway obstructions
• Providing limited fuel or water
• Changing flat tires
• Jump-starting batteries
• Directing traffic during incidents

CHART does not tow vehicles but will help get your car to a safer location until a tow service arrives.

2. MDTA Police Roadside Services

For toll roads, bridges, and tunnels maintained by MDTA, the Maryland Transportation Authority Police may assist motorists. If you're stranded on routes like the I-95 Express Toll Lanes or the Bay Bridge, MDTA can dispatch roadside units quickly.

3. Maryland AAA Roadside Assistance

AAA Mid-Atlantic is one of the most popular private roadside assistance providers in Maryland. With various membership levels, AAA offers 24/7 help across the state.

Services Include:

• Emergency towing
• Battery jump-start and replacement
• Flat tire service
• Vehicle lockout service
• Emergency fuel delivery

Memberships start at around $64/year, making AAA a reliable option for Maryland drivers who travel frequently.

Emergency Roadside Services by Insurance Companies

Many auto insurance providers in Maryland offer optional emergency roadside assistance coverage. Some top insurers include:

• Geico
• State Farm
• Progressive
• Allstate
• USAA

These programs typically offer similar services (towing, jump-starts, flat tire help) and are billed either monthly or as part of your policy premium.

Benefits of Insurance-Based Roadside Assistance:

• Convenient billing
• Direct support through mobile apps
• Often cheaper than third-party services

Towing Services in Maryland

Towing is a major component of roadside assistance. Maryland drivers can request towing through:

• Private companies like Icelvis Towing, Pop-A-Lock, or Priority Towing
• AAA membership
• State police dispatch (in emergencies)

Most towing companies in Maryland operate 24/7 and serve areas like Baltimore, Frederick, Annapolis, Silver Spring, and more.

Common Roadside Emergencies in Maryland

1. Flat Tires

Maryland’s road conditions can lead to tire damage, especially during winter or heavy rains. Roadside technicians can help change your tire on-site.

2. Dead Batteries

Cold winters in Maryland can drain car batteries quickly. Roadside assistance services will either jump-start or replace the battery.

3. Out of Gas

Running out of gas on the highway is a common but avoidable issue. Roadside providers can deliver a small amount of fuel to get you moving again.

4. Vehicle Lockouts

Locking your keys in the car happens more often than you think. Maryland locksmiths or roadside services can help unlock your vehicle safely.

5. Mechanical Breakdown

If your vehicle experiences a mechanical issue beyond roadside repair, a tow to the nearest mechanic is essential.

How to Access Maryland State Roadside Assistance

1. Call 911 in Emergencies

If you're stranded in an unsafe area or in the middle of a highway, always call 911 first. Emergency dispatch can alert the appropriate highway patrol or roadside assistance.

2. Use #77 for Maryland State Police

Dial #77 from your mobile phone to reach the Maryland State Police for non-emergency roadside help.

3. Roadside Assistance Through Your Insurance

Use your insurer's mobile app or toll-free number to request help. Most companies have a dedicated roadside assistance line.

4. AAA Mobile App or Hotline

AAA members can request help via the AAA app or by calling 1-800-AAA-HELP (222-4357).

Roadside Assistance for Tourists and Out-of-State Drivers

If you're visiting Maryland from another state, you can still receive assistance through:

• AAA (if you’re a member in another state)
• Your insurance company’s national roadside service
• Local towing or locksmith companies

CHART and MDTA units will also assist tourists on state-maintained highways, focusing on clearing disabled vehicles to keep traffic flowing.

Cost of Roadside Assistance in Maryland

ProviderAnnual CostServices IncludedAAA Basic$64 – $89/yearTowing, fuel, battery, lockout, tire changeGeico Roadside~$14/yearTowing, battery, flat tire, lockoutState FarmAdd-on to policyBasic roadside servicesIndependent TowingVaries ($75+)One-time assistance without membershipCHART / MDTAFreeLimited help, no towing

Tips to Stay Safe During a Breakdown in Maryland

1. Pull Over Safely: Move to the shoulder or a rest area, and turn on hazard lights.
2. Stay in Your Vehicle: If it's unsafe to exit, remain in your car with seatbelt fastened.
3. Call for Help Immediately: Contact the appropriate roadside service or dial #77.
4. Display a White Cloth: Tie a white cloth to your driver’s window or antenna to signal distress.
5. Keep an Emergency Kit: Include jumper cables, flashlight, water, snacks, and a phone charger.

Benefits of Roadside Assistance in Maryland

• Peace of Mind: Knowing help is just a call away can relieve anxiety during emergencies.
• Fast Response Times: Many services arrive within 30–60 minutes.
• 24/7 Availability: Emergencies don’t follow a schedule. Roadside help is available any time.
• Budget-Friendly: Options exist for every budget, from free state assistance to full-service memberships.

Areas Covered by Maryland Roadside Assistance

Roadside help is widely available in:

• Baltimore
• Frederick
• Rockville
• Columbia
• Silver Spring
• Annapolis
• Hagerstown
• Towson
• Salisbury
• Along I-95, I-70, I-83, I-270, US-50, and MD-32

No matter where you’re traveling in the state, assistance is just a phone call away.

Final Thoughts

Every Maryland driver should be prepared for the unexpected. Whether you're commuting daily on I-95 or exploring the countryside, Maryland state roadside assistance ensures you're never left stranded. By understanding your options — from free state programs like CHART to premium services like AAA or insurance-based support — you can drive confidently knowing that help is available anytime, anywhere.

Make sure to keep essential contacts in your phone, carry a well-stocked emergency kit, and consider enrolling in a trusted roadside assistance plan that fits your driving habits.